Eight of the best-reviewed 9/11 Ground Zero tours compared on price, what is included, museum entry and length, plus the official museum tours, opening hours, free Monday entry and what is available as a virtual tour.
What You Should Know
- A 9/11 Ground Zero tour is a guided walk of 75 to 90 minutes around the World Trade Center site: St. Paul's Chapel, the Oculus, the two Memorial pools and the Survivor Tree, usually with a guide who lived in New York in 2001.
- The outdoor Memorial is free and open daily from 8 a.m. to 8 p.m. The 9/11 Museum under it is ticketed, open 9 a.m. to 7 p.m., and closed on most Tuesdays.
- Walking tours cost $24 to $39; adding a museum ticket brings most to $69 to $79. The museum's own ticket is $36 for adults, and its 60-minute guided Museum Tour costs $60 including admission.
- Most "walking tour" prices do not include the museum. Several unhappy guests booked a walking tour expecting to go inside, so check the option you pick names museum entry.
9/11 Ground Zero Tours: What You Are Actually Choosing Between
Our pick: Experience NYC's 9/11 Memorial Tour, $28.80 until November 21, 2026 (then $32) for a guided walk past the chapel, the firehouse, the Oculus, the pools and the Survivor Tree, rated 5.0 from 1,118 reviews, with optional museum and One World Observatory tickets. Jump to the comparison table to see all eight side by side.
Quick answer: which 9/11 tour to book
- Best overall: Experience NYC's 9/11 Memorial Tour, from $28.80; with museum entry $71.10.
- Best 9/11 Memorial Museum guided tour: the museum's own 60-minute Museum Tour with admission, $60 for adults.
- Most-reviewed Ground Zero tour: ExperienceFirst's Ground Zero & Memorial Tour, from $29, or $109 to $129 with a guided museum tour by a docent.
- Everything in one ticket: ExperienceFirst's All-Access tour, $109 for the walk, the museum and One World Observatory.
- Cheapest guided walk: City Wonders, from $24, with headsets so you can hear the guide.
- Private: ExperienceFirst's private tour, from $190 per person for two.
- Different angle: the Ground Zero Museum Workshop, $34.50, a small private museum about the recovery where you can hold artifacts.
Which type of tour to choose
| What you want | Best option | From |
|---|---|---|
| Guided outdoor history of the site | Experience NYC's 9/11 Memorial Tour | $28.80 |
| An expert guide inside the museum | The museum's own Museum Tour | $60 adult |
| Walk, museum and observatory in one booking | ExperienceFirst All-Access | $109 |
| A guide you can always hear | City Wonders (headsets) | $24 |
| Your own group only | ExperienceFirst Private | $80 pp for 6+ |
| Wall Street and Ground Zero together | TERRADVENTOURS | $39 |
| The recovery story and artifacts you can hold | Ground Zero Museum Workshop | $34.50 |
A 9/11 Ground Zero tour and a 9/11 Memorial Museum tour are two different things, and most booking mistakes come from mixing them up. Ground Zero tours are outdoor walks around the 16-acre World Trade Center site, led by private companies, and cost $24 to $39. The 9/11 Memorial & Museum is the official institution: its outdoor pools are free to visit, and its underground museum needs a ticket ($36 for adults). Most tour companies sell their walk on its own or with a museum ticket added, so you walk with a guide first and then go through the museum on your own. A guide inside the museum costs more: either the museum's own 60-minute tour or a company's "VIP" docent option.
This guide compares eight of the best-reviewed 9/11 Memorial tours, every one with guest reviews posted since October 13, 2026, on price, what is included, how long they take, group size and start times. It also covers the museum's official tour menu, opening hours and free Monday evening entry, how long a visit really takes, and what exists as a 9/11 Memorial virtual tour. For more ideas around the city, see our New York City travel guides and our NYC food tours comparison. The Statue of Liberty ferry leaves from Battery Park, about a 15-minute walk south of the Memorial; our Statue of Liberty tours guide compares the island tours and harbor cruises. The Brooklyn Bridge walking tours start near City Hall, about 10 minutes north on foot, and for lunch nearby, we compare Chinatown and Little Italy food tours and Greenwich Village food tours. If you want another of the city's great museums on a different day, see our Metropolitan Museum of Art tours comparison.
Experience NYC: 9/11 Memorial Tour with Optional Museum and One World Access
A guided Ground Zero walk past St. Paul's Chapel, the firehouse, the Oculus, both pools and the Survivor Tree, with optional museum and observatory tickets and 98% five-star reviews.
Book NowBest 9/11 Ground Zero Tours: Side-by-Side Comparison
| Tour Operator | Walk Only | With Museum | Viator Rating | Museum Guide? | Duration | Group Size | Start Times | Meeting Point |
|---|---|---|---|---|---|---|---|---|
| Our Pick Experience NYC 9/11 Memorial Tour Check availability |
$28.80 to Nov 21, 2026; then $32 | $71.10 (then $79); + One World $98.10 (then $109) | ⭐ 5.0 (1,118 reviews) Read Reviews |
No, self-guided after the walk | 2 to 5 hrs with options | Max 22 per booking | 10:00, 13:00 daily | City Hall subway, Broadway & Warren St |
| ExperienceFirst 9/11 Ground Zero & Memorial Tour Check availability |
$29 to $39 by date | $79; with docent-led museum tour $109 to $129 | ⭐ 4.8 (7,379 reviews) Read Reviews |
Only with the VIP option | 2 to 4 hrs with options | Max 15 per booking | 10:15, 10:30, 13:00, 15:00 | Inside the Oculus |
| National September 11 Memorial & Museum Museum Ticket with Tour Options Check availability |
Memorial free | $36 timed entry; $60 with 60-min Museum Tour | ⭐ 4.7 (6,759 reviews) Read Reviews |
Yes, with the Museum Tour option | 1.5 hrs listed | Max 9 per booking | 09:00 to 17:30 | Museum entrance, 180 Greenwich St |
| ExperienceFirst All-Access 9/11 Tour Check availability |
— | $109 incl. One World Observatory; $139 to $159 with docent | ⭐ 4.9 (5,183 reviews) Read Reviews |
Only with the VIP option | 2 to 5 hrs | Max 25 per booking | 10:15, 10:30, 13:00, 15:00 | Inside the Oculus |
| City Wonders 9/11 Memorial & Ground Zero Tour Check availability |
$24 to $39; usually $29 | $69 to $79 | ⭐ 4.8 (78 reviews) Read Reviews |
No | 1 hr 40 min walk | Max 20, headsets | 10:00, 14:00 daily | M Social Hotel, Church & Fulton St |
| ExperienceFirst Private 9/11 Memorial Tour Check availability |
$190 pp for 2; $80 pp for 6+ | $240 pp for 2; $125 pp for 6+ | ⭐ 5.0 (288 reviews) Read Reviews |
No | 2 to 4 hrs with museum | Private, up to 15 | Hourly, 09:00 to 15:00 | Inside the Oculus, level C2 |
| TERRADVENTOURS Wall Street, 9/11 Memorial & Lower Manhattan Check availability |
$39 (all ages) | Not offered | ⭐ 5.0 (248 reviews) Read Reviews |
No | 2 hrs 15 min | Max 12 per booking | 10:00, 14:30; English or Spanish | Behind the Charging Bull |
| Ground Zero Museum Workshop Museum Workshop Tour Check availability |
— | $34.50 ($36.50 Sun); not the 9/11 Museum | ⭐ 4.7 (483 reviews) Read Reviews |
Guide + audio headset | 1.5 hrs | Max 15 per booking | Wed to Sun, 12:30 to 15:15 | 420 W 14th St, Meatpacking District |
ℹ️ All tours and information were reviewed by our team on November 5, 2026. Prices are per adult; ExperienceFirst and City Wonders change their walking-tour price by date, so we show the range. "With Museum" means a 9/11 Museum entry ticket is included; you visit the museum on your own afterwards unless the "Museum Guide?" column says otherwise. Group size is the most travelers the listing accepts in one booking. All give a full refund if you cancel at least 24 hours ahead except the Ground Zero Museum Workshop, where all sales are final. Always confirm the details with the operator before booking.
What to Expect on a 9/11 Ground Zero Tour
A walking tour with a museum ticket typically runs like this. Routes vary slightly by company.
- 0115 min before
Meet your guide
Inside the Oculus, at City Hall subway or on Church Street. Several companies use the Oculus, and guides in similar colors can be confusing, so check the name on the sign.
- 02First 20 min
St. Paul's Chapel
The 1766 chapel across from the site that survived the collapse and became a rest station for recovery workers.
- 03Next 30 min
Firehouse and the Oculus
Stories of the first responders and the rebuilding of the site, with the guide's own memories of the day.
- 04About 1 hr in
The Memorial pools
The two pools in the footprints of the towers, the names around them, and the Survivor Tree.
- 05After the walk
9/11 Museum on your own
Security screening, then the museum underground. Most guests spend two to three hours inside.
- 06Optional
One World Observatory
On combined tickets, the observatory at the top of One World Trade Center, at a fixed time slot.
- 01
Meet your guide
Inside the Oculus, at City Hall subway or on Church Street. Several companies use the Oculus, and guides in similar colors can be confusing, so check the name on the sign.
15 min before - First 20 min02
St. Paul's Chapel
The 1766 chapel across from the site that survived the collapse and became a rest station for recovery workers.
- 03
Firehouse and the Oculus
Stories of the first responders and the rebuilding of the site, with the guide's own memories of the day.
Next 30 min - About 1 hr in04
The Memorial pools
The two pools in the footprints of the towers, the names around them, and the Survivor Tree.
- 05
9/11 Museum on your own
Security screening, then the museum underground. Most guests spend two to three hours inside.
After the walk - Optional06
One World Observatory
On combined tickets, the observatory at the top of One World Trade Center, at a fixed time slot.
Our take (the guide's own story): The reviews that rate these tours highest almost always mention a guide who lived through the day: a guide who was a mile away, one who was due in the North Tower and running late, one who was eight years old. The reviews that rate them lowest describe guides who talked about themselves more than the site, so the personal story works best when it serves the history.
Our take (hearing the guide): Being unable to hear is one of the most common complaints on the outdoor walks, which are noisy and often windy. City Wonders lists headsets; museum docent tours use them; on other walks, stand near the front.
The tours are emotional. Guests regularly mention crying at the pools or in the museum, and many bring teenagers who were not born in 2001. ExperienceFirst says its tours suit all ages and cover the subject sensitively; the museum's own tours are intended for adults and teenagers, with Youth & Family tours in summer for younger children.
Walking is moderate and mostly flat, and most routes are listed as wheelchair accessible. One September 2026 guest with a bad knee could not keep up with a fast guide, and an October 2026 wheelchair user found two museum elevators out of service, so tell the operator in advance if you need a slower pace.
Best 9/11 Memorial and Ground Zero Tours, Reviewed
All eight have guest reviews posted since October 13, 2026. The biggest differences are whether a guide comes into the museum with you, whether you can hear that guide, and how much of the time is spent on 9/11 rather than wider Lower Manhattan history.
Experience NYC: 9/11 Memorial Tour
A walk from City Hall past St. Paul's Chapel, the firehouse across from the site, the Oculus, both pools and the Survivor Tree, with guides who explain the pools' design, how the names are arranged and the white roses left on birthdays. 98% of its reviews are five stars, and recent guests most often praise guides who describe where they were that day. $28.80 until November 21, 2026 ($32 after); $71.10 with a museum ticket. The museum visit afterwards is self-guided: one July 2026 guest missed having a guide inside, and one June 2026 guest felt the memorial is easy to see alone.
Check availability9/11 Memorial & Museum: Museum Tour with Admission
The museum's own 60-minute guided tour of its key spaces, then free time inside, for $60 ($54 for seniors and 13 to 17s, $48 for children 7 to 12). The cheapest way to have an expert guide inside the museum. Several 2026 guests who booked through a reseller thought they had a guided tour but had bought the $36 entry ticket, or found their tour booking was not on the museum's list, so check the option name and bring your confirmation.
Check availabilityExperienceFirst: 9/11 Ground Zero & Memorial Tour
The most-reviewed 9/11 tour, with 7,379 reviews: a walk of about 90 minutes to two hours from the Oculus to St. Paul's Chapel and the pools, then the museum on your own ($79) or with a museum docent (the VIP option, $109 to $129). Most recent reviews praise guides with personal stories; the complaints cluster on logistics: meeting-point changes, other companies' guides in the same orange hats at the Oculus, and no headsets on the outdoor walk. We'd lean toward Experience NYC for the same walk: only 4 of its 1,118 reviews are three stars or lower, against 287 of ExperienceFirst's 7,379, and it meets at City Hall instead of the crowded Oculus.
Check availabilityExperienceFirst: All-Access 9/11 Tour
The same walk plus a skip-the-line museum ticket and One World Observatory entry for $109, or $139 to $159 with a docent inside the museum (guests on the VIP version describe headsets and groups of about ten). The observatory ticket is for a fixed date and time. Two October 2026 guests had trouble: one wheelchair user's group could not find a working elevator, and another paid for tickets the guide was holding and could not get in. We think the tradeoff is flexibility: because the observatory slot is fixed, a walk or museum visit that runs long leaves you rushing to make it, so we would only book this if you want all three on the same day.
Check availabilityCity Wonders: 9/11 Memorial & Ground Zero Tour
A 1 hour 40 minute walk for up to 20, from $24 (usually $29), and the only walking tour here that lists headsets so you can hear the guide. With a museum ticket it costs $69 to $79. Recent guests describe guides who were at Ground Zero or nearby on the day. Only 78 reviews, and a September 2026 guest's tour was cancelled at the last minute for weather while other groups went ahead. We'd book this if hearing the guide matters most, for example with older relatives, since inaudible guides are a recurring complaint on the other outdoor walks.
Check availabilityExperienceFirst: Private 9/11 Memorial Tour
A private walk with your own guide, $190 per person for two, falling to $80 per person for six or more; with a museum ticket, $240 to $125 per person. Starts on the hour from 9:00 to 15:00. Recent guests say the 90 minutes pass quickly and the pace suits mixed ages. We'd only choose this for four or more people: at $105 per person for four it still costs over three times the shared walk, and for two the premium is hard to justify.
Check availabilityTERRADVENTOURS: Wall Street, 9/11 Memorial & Lower Manhattan
A 2 hour 15 minute walk from the Charging Bull through the Financial District, Trinity Church and Fraunces Tavern to the 9/11 Memorial, for $39 per person (children pay the same), in English or Spanish. 5.0 from 248 reviews. The memorial is one stop among many and comes at the end; one October 2026 guest's tour ran 45 minutes over. We wouldn't choose this if the memorial is the reason you are going, but it suits a first day in Lower Manhattan when you want Wall Street too.
Check availabilityGround Zero Museum Workshop
A small private museum in the Meatpacking District, four subway stops from the World Trade Center, about the nine-month recovery at Ground Zero, built around photographs by its founder, Gary Suson. A guide introduces it, then you listen to Bose audio stories and can hold some artifacts. $34.50 ($36.50 on Sundays), Wednesday to Sunday afternoons. It is not the 9/11 Museum, and all sales are final. We like this option as a second visit after the main museum, because it focuses on the months of recovery rather than the day itself; an April 2026 guest who saw the memorial first was glad to have added it.
Check availabilityFor a first visit, book Experience NYC's walk with the museum ticket and give yourself time inside afterwards. If you would rather have a guide in the museum itself, book the museum's own Museum Tour, or ExperienceFirst's VIP option if you want the outdoor walk too.
Official 9/11 Memorial & Museum Tours, Tickets and Hours
The 9/11 Memorial & Museum runs its own guided tours, and all except the outdoor Memorial tour include museum admission. Prices and schedules below are from the museum's tours page and visitor information, checked November 5, 2026.
| Official tour | Length | Price | When |
|---|---|---|---|
| Museum Tour (with admission) | 60 min | $48 to $60 | When the museum is open |
| Early Access Museum Tour (with admission) | 60 min | $75 | Daily, before the museum opens |
| Official 9/11 Memorial Guided Tour (outdoor, no museum) | 45 min | $24 | March to October |
| Memorial + Museum Tour (with admission) | 90 min | $85 | March to early January |
| Youth & Family Tour (with admission) | 60 min | $33 to $66 | Summer only |
| Museum Tour en Español (with admission) | 60 min | Not listed | Some Sundays and Wednesdays at 11:45 |
| Private tour | By request | On request | privatetours@911memorial.org |
- Memorial: free, open daily 8 a.m. to 8 p.m. You can walk around both pools without a ticket or a tour.
- Museum: open Wednesday to Monday, 9 a.m. to 7 p.m., and on select Tuesdays, so check the museum's visit page for your date; last entry at 5:30 p.m. Admission is $24 to $36; children 6 and under are free but need a ticket.
- Free Admission Mondays: free entry from 5:30 p.m. to 7 p.m., with tickets released on the museum's website at 7 a.m. that Monday, first come, first served.
- Free for: 9/11 family members, FDNY, NYPD and PAPD with ID, and active and retired U.S. military and veterans with ID.
- Security: airport-style screening, large bags and backpacks go to the coat room, and there is no re-entry once you leave.
The museum's outdoor-only Memorial tour is just $24 but runs March to October. From November its Memorial + Museum Tour still covers the pools until early January; after that, a company walking tour is the only guided option outside.
How Long Is the 9/11 Memorial Tour?
A guided Ground Zero walking tour takes 75 minutes to two hours; the 9/11 Museum takes most visitors two to three hours more. The museum's own guidance is to allow at least 45 to 90 minutes, but that is a minimum: guests in October 2026 advise allowing two, three or even four hours, and one who spent three hours had seen only half the exhibits.
- Walk only: 75 minutes to 2 hours (City Wonders lists 1 hour 40 minutes; ExperienceFirst guests describe about 90 minutes to 2 hours).
- Museum Tour by the museum: 60 minutes guided, then as long as you like on your own.
- Walk plus museum: 3 to 5 hours in total, which is why listings show 2 to 5 hours.
- Add One World Observatory: another hour or so, at a fixed time slot. Guests love the views, but one August 2026 guest found it more show than substance, with long waits, so book it for the view rather than more 9/11 history.
- Ground Zero Museum Workshop: 90 minutes listed; a guest who had it to themselves spent about an hour.
Our take: Book a morning walk (10:00 or 10:30) if you add the museum. With last entry at 5:30 p.m. and most guests wanting three hours inside, an afternoon walk leaves little margin, and the museum is emotionally heavy enough that few guests want to rush it.
Is There a 9/11 Memorial Virtual Tour?
Not for the general public at the moment. As of November 5, 2026, the museum's tours page lists no public online or on-demand tour; the on-demand video tour it sold in earlier years is not listed. What does exist:
- Virtual Field Trips for schools: 45-minute live tours on Zoom led by the museum's education staff, in versions for grades 3 to 5 and 6 to 12. Free for New York City and New Jersey schools; otherwise $75 for up to 10 participants, $150 for 11 to 50 and $225 for 51 to 100. Book on the museum's Virtual Field Trips page.
- The free 9/11 Memorial Audio Guide: a 40-minute narrated tour of the Memorial on the Bloomberg Connects app, narrated by Anthoula Katsimatides, whose brother was killed on 9/11. It is the closest thing to a self-guided tour, on site or before you go.
- Museum audio guides: available at the museum in nine languages, including ASL. They are not included in admission; two guests in October and November 2026 paid $11 each.
If you cannot travel, the school field trip is the only live, guided option. If you are visiting, the free audio guide is a good way to prepare, or to see the Memorial in your own time instead of joining a walking tour.
How Much Does a 9/11 Ground Zero Tour Cost?
A 9/11 Ground Zero walking tour costs $24 to $39 per adult, and $69 to $79 with a 9/11 Museum ticket added. A guide inside the museum costs $48 to $60 on the museum's own Museum Tour, or $109 to $159 on a company tour that combines the walk with a docent-led museum visit. Visiting the outdoor Memorial is free, and the museum alone costs $36 for adults, or nothing on Monday evenings from 5:30 p.m.
Why the walk plus museum costs more than the two parts. Our top pick's walk is $28.80 and a museum ticket is $36, which adds up to $64.80, yet the combined option is $71.10. At regular prices the gap is wider: $32 plus $36 is $68, against $79 combined. The listing does not break the price down; what the extra $6.30 to $11 buys is a skip-the-line museum ticket bought for you, so you do not have to book your own timed entry slot. ExperienceFirst ($79 against $29 to $39 plus $36) and City Wonders ($69 to $79) price their combinations the same way. If you would rather save the difference, book the walk only and buy a timed ticket from the museum yourself.
City Wonders (from $24), Experience NYC ($28.80 to November 21, 2026, then $32), ExperienceFirst ($29 to $39 by date) and TERRADVENTOURS' longer Lower Manhattan walk ($39). The museum is not included.
City Wonders ($69 to $79), Experience NYC ($71.10, then $79) and ExperienceFirst ($79), each with a skip-the-line museum ticket that you use on your own after the walk. Adding One World Observatory brings it to $98.10 to $109.
The 60-minute Museum Tour with admission: $60 for adults, $54 for seniors and 13 to 17s, $48 for children 7 to 12. No outdoor walk, but an expert guide inside the museum, then free time on your own.
ExperienceFirst's VIP options: the outdoor walk followed by a docent-led museum tour ($109 to $129), or the same with One World Observatory ($139 to $159).
The best value is a walking tour with the museum ticket added ($69 to $79): the guide's stories outside and time in the museum at your own pace. Private tours cost $80 to $240 per person depending on group size and whether the museum is included.
Our Take
What we consistently see across 473 reviews is that the bad experiences are rarely about the history and almost always about logistics: the wrong ticket type, a meeting point that moved, or a guide nobody could hear. Get those right and nearly everyone finds the visit worth it.
Tips for Your 9/11 Memorial Tour
- Check that your option includes the museum. "Walking tour only" means the outdoor site. Guests who missed this in 2025 and 2026 were disappointed, and one booked a Tuesday, when the museum is usually closed.
- Check the museum calendar before booking a Tuesday or September 10 to 11. The museum opens only on select Tuesdays, and it closed early on September 10, 2026 ahead of the anniversary, so confirm the hours for your date on the official site.
- Read your confirmation the day before. Several ExperienceFirst guests were sent a new meeting point by text, and a few never found their guide.
- Arrive early for security. The museum screens every visitor and makes you check backpacks and large bags, and there is no re-entry. A ticket bought in advance lets you join the shorter line, which guests on the walk-plus-museum tours single out.
- Expect photo limits and tight spaces inside. Photography is restricted in some galleries, and the smaller film and exhibit rooms get crowded; guests suggest moving on and coming back.
- Dress for the weather. The walk is outdoors and runs rain or shine; the plaza between the towers can be windy and cold in winter and very hot in summer.
- Use the free audio guide if you skip the tour. The museum's free 40-minute Memorial audio guide on Bloomberg Connects covers the pools and the names for anyone visiting on their own.
- Allow time to recover. Many guests describe the museum as overwhelming. Plan something quiet afterwards, such as a walk along the Hudson River in Battery Park City, rather than a packed afternoon. If you want to see the Statue of Liberty the same day, do it in the morning: the ferry operator says arriving after 2 p.m. leaves too little time for both islands (see our Statue of Liberty tours guide).
How We Selected These Tours
We searched available New York City listings for Ground Zero, 9/11 Memorial and 9/11 Museum tours and kept those with new guest reviews in the past six months, then picked the strongest tour for each style of visit: walk only, walk with museum, guided museum, private, combined Lower Manhattan, and the separate Ground Zero Museum Workshop. All eight had reviews posted between October 13 and November 5, 2026. We checked each listing on November 5, 2026 for prices by option and date, what is included, start times, meeting point, group size and cancellation terms, and read 473 reviews, 67 of them rated one to three stars: 120 for ExperienceFirst's main tour and 104 for our top pick, and 35 to 47 for each of the others.
Review samples vary by tour because we read more for the two most-booked walks and pulled extra low-rated reviews wherever a tour had them, so the sample sizes are not directly comparable. Museum hours, ticket prices, official tours and virtual options come from the 9/11 Memorial & Museum's own website.
We left out bus tours and day tours where the 9/11 Memorial is one short stop (such as Statue of Liberty combinations), near-duplicate versions of ExperienceFirst's tour, and one Financial District tour with no reviews since April 2026.
Frequently Asked Questions
How long is the 9/11 Memorial tour?+
Guided Ground Zero walking tours take 75 minutes to two hours. The museum's own guided Museum Tour lasts 60 minutes, and most guests then spend two to three hours in the 9/11 Museum, so a walk plus museum visit takes three to five hours.
How much is a 9/11 Ground Zero tour?+
Walking tours cost $24 to $39 per adult, or $69 to $79 with a 9/11 Museum ticket. The museum's own 60-minute Museum Tour costs $60 including admission, and museum entry alone is $36 for adults. The outdoor Memorial is free.
Is there a guided tour of the 9/11 Memorial Museum?+
Yes. The museum runs a 60-minute Museum Tour ($48 to $60 with admission), an Early Access tour before opening ($75) and a 90-minute Memorial + Museum Tour ($85, March to early January). ExperienceFirst also sells a walking tour with a docent-led museum tour from $109.
Is there a 9/11 Memorial virtual tour?+
Not for the general public as of November 2026. The museum offers 45-minute live Virtual Field Trips for school groups via Zoom, and a free 40-minute 9/11 Memorial audio guide on the Bloomberg Connects app.
Is the 9/11 Memorial free?+
Yes. The outdoor Memorial with the two pools is free and open daily from 8 a.m. to 8 p.m. The 9/11 Museum costs $24 to $36, with free entry on Mondays from 5:30 p.m. to 7 p.m. using tickets released online at 7 a.m. that day.
Is a Ground Zero tour worth it?+
For most first-time visitors, yes: the guide explains the pools, the names and the surrounding buildings, and the best guides share where they were that day. If you already know the history well, the free Memorial audio guide and a museum ticket may be enough.
Is the 9/11 Museum open on Tuesdays?+
Only on select Tuesdays. The museum is open Wednesday to Monday from 9 a.m. to 7 p.m. and opens on some Tuesdays, so check the official calendar for your date. The outdoor Memorial is open every day.
Are 9/11 tours suitable for children?+
Walking tours are, and many families bring teenagers. The museum's standard guided tours are intended for adults and teenagers, with Youth & Family tours for younger children in summer. Children 6 and under enter the museum free but need a ticket.
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